Advice
Read below to find useful advice on a range of different matters:
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | XYZ
A
Anti Social Behaviour
Information and advice on how to deal with anti-social behaviour..
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Roberta’s Advice on Anti Social Behaviour
B
Benefits
Information about the different types of benefits available, as well
as contact details for benefits advice services.
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Roberta’s Advice on Benefits
C
Citizens Advice Bureau
Information about the services on offer from the Citizen's Advice Bureau
Download Roberta's Advice on Citizen's Advice Bureau
Clubs and Societies
Information about the Clubs and Societies
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Roberta’s Advice on Information and Societies
Crime
Information about agencies that fight crime in Durham
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Roberta’s Advice on Crime
Child Support Agency
Information about the CSA
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Roberta’s Advice on Child Support Agency
Consumer Affairs
Information on Consumer Affairs
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Roberta’s Advice on Consumer Affairs
D
Debt
For Debt Advice Roberta recommends Karey Irving and the Debt Advice Network a registered charity providing free debt advice.
They can be contacted on 0300 011 2340 or by visiting www.debtadvicenetwork.org
E
Education
Information regarding Education
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Roberta’s Advice on Education
Energy
Information relating to Energy
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Roberta’s Advice on Energy
European Parliament
Information about the EU and contact details for your local Member
of the European Parliament (MEP).
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Roberta’s Advice on European Parliament
Employment Relations
Information about the Employment Relations
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Roberta’s Advice on Employment Relations
F
G
H
Health
Contact details for the local health authority and advice on how to
make a complaint about an NHS service.
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Roberta’s Advice on Health
Homelessness
Information and advice for those facing imminent homelessness with
contact details for local and national organisations that can help.
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Roberta’s Advice on Homelessness
Housing
Information and advice on a range of housing issues, including Homehunter,
Durham Housing Authorities, repairs, and private housing problems.
Download
Roberta’s Advice on Housing
I
Immigration
Information on sources of immigration advice as well as downloadable
forms to fill in and return if you require Gerry's help.
Download
Roberta’s Advice on Immigration
J
K
L
Legal Advice
Information about legal help and details of how to complain about a
solicitor.
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Roberta’s Advice on Legal issues
Licensing
Information about the 2003 Licensing Act licensable activities including the sale by retail of alcohol; the supply of alcohol by or on behalf of a club to a member of the club; the provision of regulated entertainment; and, the provision of late night refreshment.
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Roberta’s Advice on Licensing issues
M
N
O
Ombudsman
Contact details for the various ombudsman services that can pursue
your complaints about certain services.
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Roberta’s Advice on various Ombudsman
P
Passports
Information about applying for passports and details of the Passport
Advice Line.
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Roberta’s Advice on Passports
Pensions
Details of the Pensions Service and Pension Credits,and instructions
on who to contact if you have a problem with them.
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Roberta’s Advice on Pensions
Planning Applications
Details about Planning Applications to the Local Planning Authority in Durham.
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Roberta’s Advice on Planning
Police Complaints
Information about the Police Complaints
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Roberta’s Advice on Police Complaints
Q
R
S
Schools
List of Durham Schools
Download Roberta’s Advice on Schools
T
Tax Credit
Information about Child, Working and Pension Tax Credits, including
full details of how to make a complaint about a service you have received.
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Roberta’s Advice on Tax Credits
Tour of the Houses of Parliament
Details of how to organise a tour of Parliament.
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Roberta’s Advice on how to organise a tour of Parliament
Transport
Tips on planning a journey and advice on how to complain if you experience
certain transport problems.
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Roberta’s Advice on Transport
U
V
Voting
Details of how to register to vote and information about the importance
of voting.
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Roberta’s Advice on Voting
Victim Support
Information about the Victim Support
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Roberta’s Advice on Victim Support
W
X
Y
Young People
Information relating to Young People
Download Roberta’s Advice on Young People
Z
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