Advice
Read below to find useful advice on a range of different matters:
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | XYZ
A
Anti Social Behaviour
Information and advice on how to deal with anti-social behaviour..
Download
Roberta’s Advice on Anti Social Behaviour
B
Benefits
Information about the different types of benefits available, as well
as contact details for benefits advice services.
Download
Roberta’s Advice on Benefits
C
Citizens Advice Bureau
Information about the services on offer from the Citizen's Advice Bureau
Download Roberta's Advice on Citizen's Advice Bureau
Clubs and Societies
Information about the Clubs and Societies
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Roberta’s Advice on Information and Societies
Counselling
Information on support and general advice on counselling from Counselling Directory
http://www.counselling-directory.org.uk/region_96.html
Crime
Information about agencies that fight crime in Durham
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Roberta’s Advice on Crime
Child Support Agency
Information about the CSA
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Roberta’s Advice on Child Support Agency
Consumer Affairs
Information on Consumer Affairs
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Roberta’s Advice on Consumer Affairs
D
Debt
For Debt Advice Roberta recommends Karey Irving and the Debt Advice Network a registered charity providing free debt advice.
They can be contacted on 0300 011 2340 or by visiting www.debtadvicenetwork.org
E
Education
Information regarding Education
Download
Roberta’s Advice on Education
Energy
Information relating to Energy
Download
Roberta’s Advice on Energy
European Parliament
Information about the EU and contact details for your local Member
of the European Parliament (MEP).
Download
Roberta’s Advice on European Parliament
Employment Relations
Information about the Employment Relations
Download
Roberta’s Advice on Employment Relations
F
G
H
Health
Contact details for the local health authority and advice on how to
make a complaint about an NHS service.
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Roberta’s Advice on Health
Homelessness
Information and advice for those facing imminent homelessness with
contact details for local and national organisations that can help.
Download
Roberta’s Advice on Homelessness
Housing
Information and advice on a range of housing issues, including Homehunter,
Durham Housing Authorities, repairs, and private housing problems.
Download
Roberta’s Advice on Housing
I
Immigration
Information on sources of immigration advice as well as downloadable
forms to fill in and return if you require Gerry's help.
Download
Roberta’s Advice on Immigration
J
K
L
Legal Advice
Information about legal help and details of how to complain about a
solicitor.
Download
Roberta’s Advice on Legal issues
Licensing
Information about the 2003 Licensing Act licensable activities including the sale by retail of alcohol; the supply of alcohol by or on behalf of a club to a member of the club; the provision of regulated entertainment; and, the provision of late night refreshment.
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Roberta’s Advice on Licensing issues
M
N
O
Ombudsman
Contact details for the various ombudsman services that can pursue
your complaints about certain services.
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Roberta’s Advice on various Ombudsman
P
Passports
Information about applying for passports and details of the Passport
Advice Line.
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Roberta’s Advice on Passports
Pensions
Details of the Pensions Service and Pension Credits,and instructions
on who to contact if you have a problem with them.
Download
Roberta’s Advice on Pensions
Planning Applications
Details about Planning Applications to the Local Planning Authority in Durham.
Download
Roberta’s Advice on Planning
Police Complaints
Information about the Police Complaints
Download
Roberta’s Advice on Police Complaints
Q
R
S
Schools
List of Durham Schools
Download Roberta’s Advice on Schools
T
Tax Credit
Information about Child, Working and Pension Tax Credits, including
full details of how to make a complaint about a service you have received.
Download
Roberta’s Advice on Tax Credits
Tour of the Houses of Parliament
Details of how to organise a tour of Parliament.
Download
Roberta’s Advice on how to organise a tour of Parliament
Transport
Tips on planning a journey and advice on how to complain if you experience
certain transport problems.
Download
Roberta’s Advice on Transport
U
V
Voting
Details of how to register to vote and information about the importance
of voting.
Download
Roberta’s Advice on Voting
Victim Support
Information about the Victim Support
Download
Roberta’s Advice on Victim Support
W
X
Y
Young People
Information relating to Young People
Download Roberta’s Advice on Young People
Z
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